There are a number of situations where it's useful to send an invoice to your buyer:

• The buyer is purchasing several items from you, and you want to combine them into a single purchase
• You need to change some of the transaction details, such as postage charges or payment method (although this should only be done at the buyer's request)
• The buyer hasn't paid for an auction they've won, and you want to send them a reminder

If you do want the buyer to complete the sale via eBay, then yes, you will have to lift the exclusion there. Otherwise, you can provide them your email address and they. Dec 28, 2012  Hi all, Should there be a copy of the invoice sent to the buyer showing in my 'Sent' folder in My Messages? I can see a copy of the email in my hotmail account but not my ebay messages. If all the information is correct, you automatically see a request-confirmation page and eBay generates an e-mail message to both you and the other user. Sent package to buyer through USPS, but my tracking number isn't working. How can I know when they get the package? So I recently made my first sale on ebay and my payment is. Buy and sell electronics, cars, fashion apparel, collectibles, sporting goods, digital cameras, baby items, coupons, and everything else on eBay, the world's online marketplace. Apr 10, 2008 Unpaid Items can usually be resolved by direct communication between buyers and sellers. EBay provides an online process enabling the buyer and seller to communicate with each other to resolve the situation. EBay's Unpaid Item policy and eBay's User Agreement make clear that buyers must pay for the items that they commit to purchase. Expedited Shipping (USPS Priority Mail ®) On or before Wed. 04 to. Estimated delivery dates - opens in a new window or tab include seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared payment - opens in a new window or tab.

You can't send an invoice if it's been more than 30 days since the listing ended.

How to send or revise an invoice

You can send or revise an invoice from either My eBay or Seller Hub.

Here's how:

1. Find the item:
   • In Seller Hub, select Orders - opens in new window or tab
   • In My eBay, select Sold - opens in new window or tab
2. From Actions, select Send Invoice.
3. Make any necessary changes, such as to postage charges or payment methods.
4. Select Send Invoice.

How to combine payments for a buyer

When a buyer purchases more than one item from you, you can combine their purchases into one invoice. It'll save you time, and you can also offer the buyer a postage discount.

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To offer combined payments, you'll have to first enable it on your account.

Enabling combined payments

Here's how to enable combined payments:

1. Go to your preferences:
   • In Seller Hub, from the Shortcuts section, select Site preferences - opens in new window or tab
   • In My eBay, from the Account section, select Site preferences - opens in new window or tab
2. In the Selling Preferences section, select Show next to Postage preferences.
3. Next to Offer combined payments and postage, select Edit.
4. Under Combined Payments, select Edit.
5. On Edit Combined Payments, tick Allow buyers to send one combined payment for all items purchased. Select a time period for allowing combined purchases. We recommend 30 days after a listing ends.
6. Select Save.

Sending an invoice for combined payments

Here's how to send your buyer an invoice for combined payments:

Instruction Manual

1. Find the items you're wanting to combine payments for:
   • In Seller Hub, select Orders - opens in new window or tab
   • In My eBay, select Sold - opens in new window or tab
2. Select Send invoice next to one of the items you'd like to include in the invoice.
3. On the next page, we display all items purchased by that buyer. Remove the check from any items you don't want to include in the invoice.
4. Add postage charges.
5. Enter a message to the buyer (optional) and select the payment methods you accept.
6. To preview the invoice, select Preview invoice before sending.
7. To send the invoice, select Send invoice.

Adding items to an existing invoice

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Here's how to add items to an existing invoice:

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1. Find the order:
   • In Seller Hub, select Orders - opens in new window or tab
   • In My eBay, select Sold - opens in new window or tab
2. The items you've combined into one invoice are grouped under the buyer's username. From More actions across from the username, select Send invoice. (If you don't see the Send invoice option, you can no longer add to this invoice. You'll need to send a separate one).
3. On the next page, you'll find all the items the buyer has purchased that can be added to the invoice. Remove the check from any you don't want included.
4. Add postage charges if needed.
5. Enter a message to the buyer (optional) and select the payment methods you accept.
6. To preview the invoice, select Preview invoice before sending. To send the invoice, select Send invoice.

User Manual Pdf

Tip
If you don't see a Send invoice option for an item, it may have been more than 30 days since the listing ended.